Shopping rights
Source: Zuständigkeitsfinder Schleswig-Holstein (Linie6Plus)
Service Description
Find out more about your consumer rights when you buy goods and services in the EU.
Shopping
Regardless of where in the EU you purchase goods and services, you are always entitled to the same consumer rights with regard to the following points:
- Contract information
- Pricing and payments
- VAT - Value Added Tax
- Shipping and delivery
- Warranty and returns
- Contract information on the Your Europe portal
- Information on the Your Europe portal on pricing and payments
- Information on the Your Europe portal on VAT - Value Added Tax
- Information on the Your Europe portal about shipping and delivery
- Information on the Your Europe portal regarding warranty and returns
Teaser
Find out more about your consumer rights when you buy goods and services in the EU.
Weiterführende Informationen
The Your Europeportal provides comprehensive information for citizens and businesses.
Your rights when shopping- an interactive tool to explain your rights.
This support service helps you to exercise your rights and fulfill your obligations in the European Single Market.
Author
The text was automatically translated based on the German content.
- Purchase of goods, digital content or paid use of services from another Member State (including financial services), online or on site
Remark: Display of performance in the source portal
