Apply for a new ID card if you lose it
Source: Zuständigkeitsfinder Schleswig-Holstein (Linie6Plus)
Service Description
If you have lost your identity card, you must report this. You must also apply for a new ID card if you are over 16 years old, do not have another valid passport document and are registered in Germany.
You can report the loss of your identity card
- to any identity card authority, usually the local citizens' office, or
- the police.
You must also apply for a new ID card if you
- are over 16 years old, are registered in Germany and
- do not have a valid passport document, i.e. a passport or temporary passport.
You can apply for a new ID card at the citizens' office at your main place of residence.
All ID cards automatically have the online ID function. This function is generally activated for ID cards issued from July 2017 onwards. This allows you to identify yourself to authorities and companies for online services with a high level of trust as soon as you have set a six-digit PIN of your choice. You may use the online ID card after your 16th birthday.
When you apply for your ID card, the prints of your two index fingers are stored on the chip of the card. Children under the age of 6 are excluded from this regulation.
In the event that you find your ID card again, you must report this in person to your ID card authority. Only then will an entry be deleted by the police.
If you have not applied for a new ID card, you can continue to use your ID card within Germany without restriction until it expires.
From May 1, 2025, only digital photographs taken by an external service provider, such as a photographer or the Passport and ID Card Authority using its own image capture system, may be used. Paper photographs are no longer permitted.
Teaser
If you have lost your identity card, you must report this. You must also apply for a new ID card if you are over 16 years old, do not have another valid passport document and are registered in Germany.
Process flow
If you wish to report the loss of your ID card:
- Report the loss to an identity card authority, usually the citizens' office, or to the police. You can report the loss in person. Many local authorities also offer a digital option for reporting the loss.
If you want to apply for a new ID card after losing it, proceed as follows:
- You make an appointment at your local citizens' office.
- If you do not apply for your ID card at your main place of residence, you will need an important reason and will have to pay a surcharge on the fee.
- You bring the necessary documents with you.
- You pay the fee
- Your fingerprints will be taken on site for storage in the chip of the ID document.
- You will immediately receive a new one-time PIN to make your online ID function ready for use with the newly requested ID card. You decide yourself when you want to use this option.
- Your Citizens' Office will inform you when you apply when you can collect your ID card.
- Alternatively, in many cases you can have the ID document sent to your home address by post and handed over in person at the front door if you are 16 years or older.
Who should I contact?
To your responsible municipal, official or city administration (citizens' office, formerly: residents' registration office).
Requirements
- You have lost your identity card and have reported this accordingly.
Which documents are required?
- biometric digital passport photo: taken on site at the authority or by a registered domestic photo service provider, e.g. a photographer
- if available and not yet validated: passport
- if no valid passport is available: Birth certificate or marriage certificate
- if available: police report of loss
- for children under the age of 16: if applicable, a declaration of consent from the custodial parent who is not present
- if there is only one parent or legal guardian, additional proof of custody
- if available: valid or already expired children's passport
What are the fees?
Fee: 37,00 EURPayment in advance: yeshttps://www.gesetze-im-internet.de/pauswgebv/BJNR147700010.htmlFür antragstellende Personen ab 24 Jahren.
Fee: 22,80 EURPayment in advance: yeshttps://www.gesetze-im-internet.de/pauswgebv/BJNR147700010.html
Fee: 10,00 EURPayment in advance: yeshttps://www.gesetze-im-internet.de/pauswgebv/BJNR147700010.html
Fee: 13,00 EURPayment in advance: yeshttps://www.gesetze-im-internet.de/pauswgebv/BJNR147700010.html
Fee: 30,00 EURPayment in advance: nohttps://www.gesetze-im-internet.de/pauswgebv/BJNR147700010.html
Fee: 6,00 EURPayment in advance: yeshttps://www.gesetze-im-internet.de/pauswgebv/BJNR147700010.html
Fee: 15,00 EURPayment in advance: yeshttps://www.gesetze-im-internet.de/pauswgebv/BJNR147700010.html
Fee: free of chargehttps://www.gesetze-im-internet.de/pauswgebv/BJNR147700010.htmlEine Gebührenreduzierung oder -befreiung ist unter bestimmten Voraussetzungen möglich.
What deadlines do I have to pay attention to?
You must report the loss as soon as possible.
Period of validity: 6 YearsGeltungsdauer Ihres Personalausweises, wenn Sie den Personalausweis im Alter von unter 24 Jahren beantragen.
Period of validity: 10 Years
Processing duration
From the time of application, it usually takes at least 2 weeks until you can collect your identity card from the Bürgeramt.
Legal basis
What else should I know?
If you lose your ID card, you can also block the online function yourself by calling the blocking hotline.
Weiterführende Informationen
- Informationen zum Personalausweis auf einer Internetseite des Bundesministeriums des Innern (BMI)
- Fragen und Antworten zum Thema "Biometrie" und Passfotos auf dem Personalausweisportal
- Informationen zur Sperrung des Personalausweises bei Verlust auf dem Personalausweisportal des Bundesministeriums des Innern (BMI)
Author
The text was automatically translated based on the German content.




