responsibility finder
Schleswig-Holstein

Establish common overarching point of contact (JOC)

Source: Zuständigkeitsfinder Schleswig-Holstein (Linie6PLus)

Service Description

Critical infrastructures are organizations and facilities that are of high importance for the functioning of the community and whose failure or impairment would result in significant supply bottlenecks or threats to public safety.

In accordance with legal requirements, operators of critical infrastructures must provide the Federal Office for Information Security (BSI) with, among other things, a contact point where they can be reached at any time. The BSI sends various information to this address, for example IT security warnings and situation information.

Critical infrastructure operators belonging to the same sector can also designate a joint higher-level contact point (JCCP) as a point of contact.

They can register as a GÜAS, in which case the exchange of information between the critical infrastructure operators and the BSI generally takes place via this common point of contact.

As a rule, the BSI sends out information during normal business hours. In exceptional cases, urgent warnings are also possible outside normal business hours, i.e., on holidays, weekends or at night.


Process flow

You can name a common higher-level point of contact (GÜAS) to the Federal Office for Information Security (BSI).

  • Request the forms for setting up a GÜAS.
    • To do so, send an e-mail to Kritische.Infrastrukturen@bsi.bund.de.
  • Fill out the received forms completely.
  • Sign the forms and send them to the address provided.
  • The BSI will check your registration of the GÜAS.
  • You will receive confirmation of your registration by e-mail, as well as further information and documentation by mail once registration is complete.
  • If you have any questions about the registration process, you can contact the BSI's KRITIS office. For technical questions about the reporting portal, please contact the reporting office at the National IT Situation Center.
Requirements

You can register as a common parent point of contact if at least one operator has designated you as their point of contact.

Which documents are required?
  • completed and signed registration form
What are the fees?

The BSI does not charge for the designation of the point of contact.

What deadlines do I have to pay attention to?

There are no deadlines.

Processing duration

The processing of your registration usually takes 2 to 3 weeks.

Legal basis
Appeal
  • Objection
    • You can usually lodge an appeal with the Federal Office against an administrative act of the Federal Office with which you do not agree. This is also indicated in the instructions on legal remedies at the end of the decision.
    • In the appeal procedure, the Federal Office will once again review the decision it has made, taking into account the arguments you have put forward for redress before legal proceedings.
  • Action before the administrative court: In principle, an action before the court is only possible once you have received a notice of appeal in response to your objection.
Applications / forms
  • Forms available: Yes
  • Written form required: Yes
  • Informal application possible: No
  • Personal appearance required: No
  • Online service available: Yes
What else should I know?
  • The joint higher-level point of contact (GÜAS) receives a unique ID number from the BSI after registration.
  • IT security and situation information is generated from the BSI's constant information gathering, which also includes non-public and confidential information.
Author
Technically approved by

Federal Ministry of the Interior and Home Affairs (BMI)

Process flow

You can name a common higher-level point of contact (GÜAS) to the Federal Office for Information Security (BSI).

  • Request the forms for setting up a GÜAS.
    • To do so, send an e-mail to Kritische.Infrastrukturen@bsi.bund.de.
  • Fill out the received forms completely.
  • Sign the forms and send them to the address provided.
  • The BSI will check your registration of the GÜAS.
  • You will receive confirmation of your registration by e-mail, as well as further information and documentation by mail once registration is complete.
  • If you have any questions about the registration process, you can contact the BSI's KRITIS office. For technical questions about the reporting portal, please contact the reporting office at the National IT Situation Center.

Requirements

You can register as a common parent point of contact if at least one operator has designated you as their point of contact.

Which documents are required?

  • completed and signed registration form

What are the fees?

The BSI does not charge for the designation of the point of contact.

What deadlines do I have to pay attention to?

There are no deadlines.

Processing duration

The processing of your registration usually takes 2 to 3 weeks.

Legal basis

Appeal

  • Objection
    • You can usually lodge an appeal with the Federal Office against an administrative act of the Federal Office with which you do not agree. This is also indicated in the instructions on legal remedies at the end of the decision.
    • In the appeal procedure, the Federal Office will once again review the decision it has made, taking into account the arguments you have put forward for redress before legal proceedings.
  • Action before the administrative court: In principle, an action before the court is only possible once you have received a notice of appeal in response to your objection.

Applications / forms

  • Forms available: Yes
  • Written form required: Yes
  • Informal application possible: No
  • Personal appearance required: No
  • Online service available: Yes

What else should I know?

  • The joint higher-level point of contact (GÜAS) receives a unique ID number from the BSI after registration.
  • IT security and situation information is generated from the BSI's constant information gathering, which also includes non-public and confidential information.

Author

Technically approved by

Federal Ministry of the Interior and Home Affairs (BMI)

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